“We don’t learn things from what we have to say; we learn things from what others have to say”
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Listening is an important skill we sometimes do not practice enough of.
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It is very important to be a good listener, whether for business purposes or for personal relationships. Listening improves customer satisfaction, results in work with fewer mistakes and increases productivity, and of course makes you a much better friend.
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I am definitely a good listener, and prefer to listen rather than talk. What about you?
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