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Airline travel can be…frustrating, to say the least. And when things go wrong, the customer service is usually not much better than the delay or cancellation itself. Despite the challenges, one airline consistently ranks as one of the best airlines for customer service – Southwest Airlines. Learn on our blog (link in bio) about Southwest’s approach and techniques that keep customers happy (or at least happier). #loyaltyloop #myloyaltyloop #customerloyalty #customerdecisionjourney #customersfirst #customerfeedback #businesstips #biztips #smallbusiness #professionaldevelopment #growth #ribiz #rhodeisland #rhodeislandproud #customerservice #customersfirst #customerexperience #blog

5/8/2024, 6:06:04 PM

Make it easy for your best customers to post online reviews on Google, Facebook, and more! Discover how you can collect view reviews from the convenience of your LoyaltyLoop dashboard, visit our website at link in bio. #loyaltyloop #myloyaltyloop #customerloyalty #customerdecisionjourney #customersfirst #customerfeedback #businesstips #biztips #smallbusiness #professionaldevelopment #growth #ribiz #rhodeisland #rhodeislandproud #customerservice #customersfirst #customerexperience

5/3/2024, 4:13:05 PM

Did you know - with LoyaltyLoop you can run Google review campaigns on demand? We are excited to announce that you can now run a Google Review campaign to your survey respondents at any time you want! Learn more on our blog, link in bio. #loyaltyloop #myloyaltyloop #customerloyalty #customerdecisionjourney #customersfirst #customerfeedback #businesstips #biztips #smallbusiness #professionaldevelopment #growth #ribiz #rhodeisland #rhodeislandproud #customerservice #customersfirst #customerexperience #blog

4/30/2024, 3:01:38 PM

Reminder! In February we mentioned the new requirements to email being implemented by Google. The changes will affect the deliverability of ALL emails your company sends, and any other service that sends from your company domain, like LoyaltyLoop, your CRM, your marketing automation tool, and others. #loyaltyloop #myloyaltyloop #customerloyalty #customerdecisionjourney #customersfirst #customerfeedback

4/26/2024, 4:13:09 PM

We think that the benefits of using LoyaltyLoop are due to the features we provide! Check out LoyaltyLoop’s features, including customized surveys, encouraging online reviews, new lead alerts, and so much more! Visit our link in bio to learn more. #loyaltyloop #myloyaltyloop #customerloyalty #customerdecisionjourney #customersfirst #customerfeedback

4/24/2024, 6:06:04 PM

Visit our blog this month as we delve deeper into Net Promoter Score, its definition, and how you can use it to understand how customers feel about your business. Visit our blog - link in bio. #loyaltyloop #myloyaltyloop #customerloyalty #customerdecisionjourney #customersfirst #customerfeedback #businesstips #biztips #smallbusiness #professionaldevelopment #growth #ribiz #rhodeisland #rhodeislandproud #customerservice #customersfirst #customerexperience #blog

4/23/2024, 3:01:11 PM

Here at LoyaltyLoop we are helping businesses every single day! Our business is helping your business – discover what we can do together. Visit our link in bio for more information. #loyaltyloop #myloyaltyloop #customerloyalty #customerdecisionjourney

4/16/2024, 3:00:36 PM

Check out our available integrations and automations that can help streamline your process of engaging customers for feedback and reviews! We are constantly building partnerships and adding new integrations – visit our website for the full list, link in bio. #loyaltyloop #myloyaltyloop #partnerships #integrations

4/12/2024, 4:13:04 PM

Did you know – here at LoyaltyLoop we use our own software to collect feedback from our customers, resulting in a constant flow of review and testimonials like Kade’s! You too can gather monthly reviews with LoyaltyLoop (link in bio) #loyaltyloop #myloyaltyloop #customerloyalty #customersfirst #customerfeedback #smallbusiness #ribiz #rhodeisland #rhodeislandproud #customerservice #customersfirst #customerexperience #openforbusiness #reviews #googlereviews #testimonial #testimonials #reviews #fivestars #fivestarreview

4/10/2024, 6:06:05 PM

Does your business operate multiple locations? With LoyaltyLoop’s Enterprise Dashboard you can monitor - across all your locations - how customers feel about your overall brand and business. Learn more on our website, link in bio. #loyaltyloop #myloyaltyloop #customerloyalty #customerdecisionjourney #customersfirst #customerfeedback

4/9/2024, 3:01:15 PM

Feedback like this is always great to hear. Listening to customers and building better connections is what LoyaltyLoop is all about! See more five-star reviews (link in bio) #loyaltyloop #myloyaltyloop #customerloyalty #customersfirst #customerfeedback #smallbusiness #ribiz #rhodeisland #rhodeislandproud #customerservice #customersfirst #customerexperience #openforbusiness #reviews #googlereviews #testimonial #testimonials #reviews #fivestars #fivestarreview

4/5/2024, 4:13:05 PM

What better time to commit to your customers and provide great service than Customer Loyalty Month? Contact us today to discover how LoyaltyLoop works with you to listen and respond to customer feedback – positive and negative. Visit our website at link in bio. #loyaltyloop #myloyaltyloop #customerloyalty

4/3/2024, 6:06:05 PM

Thank you, Adam, for the five-star review! We have worked hard to develop an easy-to-use dashboard for our customers, we’re glad you like it! #loyaltyloop #myloyaltyloop #customerloyalty #customersfirst #customerfeedback #smallbusiness #ribiz #rhodeisland #rhodeislandproud #customerservice #customersfirst #customerexperience #openforbusiness #reviews #googlereviews #testimonial #testimonials #reviews #fivestars #fivestarreview

4/2/2024, 3:00:14 PM

Here at LoyaltyLoop, we are capturing feedback and driving results. We are here to help you understand how your customers are feeling and then use that knowledge to improve your business. Discover the LoyaltyLoop difference and how we can grow your business, together. Visit our website, link in bio. #loyaltyloop #myloyaltyloop #customerloyalty #customerdecisionjourney #customersfirst #customerfeedback #businesstips #biztips #smallbusiness #professionaldevelopment #growth #ribiz #rhodeisland #rhodeislandproud #customerservice #customersfirst #customerexperience

3/27/2024, 5:06:05 PM

Wouldn't it be helpful to see across your entire brand or enterprise and know which services or products have the greatest level of interest from your very best customers? That is exactly what is provided on new Lead Summary Chart for LoyaltyLoop Enterprise users! This new feature makes it easy to monitor customer experience results across all your locations. #loyaltyloop #myloyaltyloop #customerloyalty #customersfirst #customerfeedback #smallbusiness #ribiz #rhodeisland #rhodeislandproud #customerservice #customersfirst #customerexperience #openforbusiness

3/19/2024, 2:00:03 PM

Studies show that potential customers take into account recent customer reviews while they are comparing their options. Ensure you have up-to-date reviews on your website with LoyaltyLoop’s feedback process (link in bio) #loyaltyloop #myloyaltyloop #customerloyalty #customersfirst #customerfeedback #smallbusiness #ribiz #rhodeisland #rhodeislandproud #customerservice #customersfirst #customerexperience #openforbusiness #reviews #googlereviews #testimonial #testimonials #reviews #fivestars #fivestarreview

3/18/2024, 6:39:05 PM

We are here for you! Every step of the way through your LoyaltyLoop process, our phone and email support are just a call (or click) away. We take pride in our customer service and can’t wait to work with you. #loyaltyloop #myloyaltyloop #customerloyalty #customerdecisionjourney #customersfirst #customerfeedback

3/15/2024, 3:13:07 PM

Automate your Customer Experience (CX) Process with PrintVis! By partnering with the great team at PrintVis, you can now combine the power of your business management MIS/ERP system with the LoyaltyLoop customer experience platform to automate your feedback and review process. Learn more - visit our link in bio then click "Integrations." #loyaltyloop #myloyaltyloop #customerloyalty #customerdecisionjourney #customersfirst #customerfeedback #businesstips #biztips #smallbusiness #professionaldevelopment #growth #ribiz #rhodeisland #rhodeislandproud #customerservice #customersfirst #customerexperience

3/12/2024, 2:03:34 PM

Visit our blog for section two of our new white paper! Surveys 101: A history of customer surveys leading up to Net Promoter Score (link in bio) #loyaltyloop #myloyaltyloop #customerloyalty #customerdecisionjourney #customersfirst #customerfeedback #businesstips #biztips #smallbusiness #professionaldevelopment #growth #ribiz #rhodeisland #rhodeislandproud #customerservice #customersfirst #customerexperience #blog

3/8/2024, 4:13:04 PM

Have you heard? We have a new integration! We've teamed up with our friends at PlanProphet to combine the power of their CRM and Marketing Automation tool for printers, with LoyaltyLoop to make it even easier for you to drive sales to new highs. Learn more at our link in bio! #loyaltyloop #myloyaltyloop #partnerships #integrations #planprophet #customerloyalty #customerdecisionjourney #customersfirst #customerfeedback #professionaldevelopment #growth #customerservice #customersfirst #customerexperience

2/27/2024, 3:03:39 PM

We are excited to announce our fourth white paper! Titled “Leveraging Net Promoter Score in Your Business,” this paper will guide your business growth through smart customer engagement. Check out the first section, live now on our blog! Visit our link in bio to read. #blog #loyaltyloop #myloyaltyloop #customerloyalty #customersfirst #customerfeedback

2/16/2024, 4:13:05 PM

Complying with new Google email sending requirements – what you need to know! The changes will affect the deliverability of the emails your company sends, and any other service that sends from your company domain, like LoyaltyLoop, your CRM, your marketing automation tool, and others. Learn more about the changes on our blog, website link in bio. #loyaltyloop #myloyaltyloop #customerloyalty #customerdecisionjourney #customersfirst #customerfeedback #businesstips #biztips #smallbusiness #professionaldevelopment #growth #ribiz #rhodeisland #rhodeislandproud #customerservice #customersfirst #customerexperience #blog

2/7/2024, 6:07:34 PM

We are excited to announce a new integration with @plan_prophet ! Pictured is our CEO, John DiPippo, announcing the partnership at PlanProphet’s Champion Summit with their CEO, Lemay Sanchez. With this new integration, printers will be able to understand their customer relationships better than ever before, and leverage automations to close more business faster. Visit our link in bio to learn more! #loyaltyloop #myloyaltyloop #partnerships #integrations #planprophet #customerloyalty #customerdecisionjourney #customersfirst #customerfeedback #professionaldevelopment #growth #customerservice #customersfirst #customerexperience

1/31/2024, 12:13:09 AM

Loyal customers can be your best advocates. Online reviews they post on Google, Facebook and other review sites can strongly influence others. Automatically encourage customers to post reviews to promote your business to others with LoyaltyLoop. Learn more at our link in bio. #loyaltyloop #myloyaltyloop #customerloyalty #customerdecisionjourney #customersfirst #customerfeedback

1/17/2024, 6:06:35 PM

Our easy-to-use dashboard is designed with you in mind! You are busy running a business – simplify your customer feedback with LoyaltyLoop (link in bio) #loyaltyloop #myloyaltyloop #customerloyalty #customersfirst #customerfeedback #smallbusiness #ribiz #rhodeisland #rhodeislandproud #customerservice #customersfirst #customerexperience #openforbusiness #reviews #googlereviews #testimonial #testimonials #reviews #fivestars #fivestarreview

1/16/2024, 3:01:04 PM

LoyaltyLoop is an all-in-one CX platform designed to send email and SMS pulse surveys, generate and manage online reviews, and detect sales opportunities. Schedule a demo with us today to discover how LoyaltyLoop can impact your business! Link in bio for more info. #loyaltyloop #myloyaltyloop #customerloyalty #customerdecisionjourney #customersfirst #customerfeedback #businesstips #biztips #smallbusiness #professionaldevelopment #growth #ribiz #rhodeisland #rhodeislandproud #customerservice #customersfirst #customerexperience

1/12/2024, 4:13:06 PM

Have you heard? We have a new integration with PressWise! For companies using Smartsoft Inc. PressWise software, the integration allows printers and graphics companies to fully automate their customer feedback process following the completion of a PressWise order. #loyaltyloop #myloyaltyloop #customerloyalty #customerdecisionjourney #customersfirst #customerfeedback #businesstips #biztips #smallbusiness #professionaldevelopment #growth #ribiz #rhodeisland #rhodeislandproud #customerservice #customersfirst #customerexperience

1/9/2024, 3:00:29 PM

At LoyaltyLoop, our goal is to help you deliver great experiences to your customers. We do this by helping you to engage your customers with a brief yet powerful 'conversation' via online survey following their recent experience. Discover how we can help you deliver better customer experiences. Visit our website at link in bio.

12/27/2023, 6:06:05 PM

There is a ‘secret’ to increasing customer retention and loyalty, and it is hiding in plain sight of most businesses! Visit our blog this month to find out - link in bio.

12/26/2023, 3:00:51 PM

If you’re a franchise brand using ClientTether for your CRM, you'll love the LoyaltyLoop-ClientTether integration add-on. This add-on is designed to save you and your franchisee's time, while also making the process of getting feedback and reviews simple and fully automated. See more on our website, link in bio.

12/22/2023, 4:13:07 PM

No surprise, your customers are on their phones…a lot! Collect customer feedback where your customers already are – their phones. Check out our blog this month to see how easy it is to set up SMS texting with LoyaltyLoop. Visit our link in bio to read.

12/19/2023, 3:01:59 PM

At LoyaltyLoop, our experts are here for you! We know you have a business to run, so our team is available to assist you in every way possible. From the initial configuration and setup of your survey, to modifications you need made along the way, to personal training on using LoyaltyLoop, our team is ready! #loyaltyloop #myloyaltyloop #customerloyalty #customersfirst #customerfeedback #smallbusiness #ribiz #rhodeisland #rhodeislandproud #customerservice #customersfirst #customerexperience #openforbusiness

12/15/2023, 4:13:05 PM

As many of us take to the skies this holiday season, we are reflecting on customer experiences lessons from Delta Airlines. Visit our link in bio to read our take on recent actions they have taken based on customer feedback.

12/13/2023, 6:06:20 PM

Receive business tips and ideas straight to your inbox! Sign up for our email newsletter at our link in bio.

12/12/2023, 3:00:54 PM

If you own a cleaning and maintenance services business, you have bigger things to worry about on a daily basis than asking each customer for feedback! Setting up a review tool can save you valuable time and money when collecting customer feedback. #loyaltyloop #myloyaltyloop #customerloyalty #customersfirst #customerfeedback #smallbusiness #ribiz #rhodeisland #rhodeislandproud #customerservice #customersfirst #customerexperience #openforbusiness

12/6/2023, 6:06:29 PM

Calling all commercial printers! Discover how to establish trust and build credibility for your business through customer testimonials (link in bio) #loyaltyloop #myloyaltyloop #customerloyalty #customerdecisionjourney #customersfirst #customerfeedback #businesstips #biztips #smallbusiness #professionaldevelopment #growth #ribiz #rhodeisland #rhodeislandproud #customerservice #customersfirst #customerexperience #blog

12/5/2023, 3:00:05 PM

Great review, Mike! LoyaltyLoop is all about gaining insights from customers through collecting feedback. Visit our website to learn more about what customer feedback is and why it’s so important to your business (link in bio) #loyaltyloop #myloyaltyloop #customerloyalty #customersfirst #customerfeedback #smallbusiness #ribiz #rhodeisland #rhodeislandproud #customerservice #customersfirst #customerexperience #openforbusiness #reviews #googlereviews #testimonial #testimonials #reviews #fivestars #fivestarreview

11/24/2023, 4:13:05 PM

Net Promoter Score (NPS) is a powerful tool in understanding your customers if you collect data consistently over time. With LoyaltyLoop you can set up a reliable data collection process that will help you track your NPS over time! #loyaltyloop #myloyaltyloop #customerloyalty #customerdecisionjourney #customersfirst #customerfeedback #businesstips #biztips #smallbusiness #professionaldevelopment #growth #ribiz #rhodeisland #rhodeislandproud #customerservice #customersfirst #customerexperience

11/22/2023, 6:06:22 PM

We have built our tools to be user friendly, plus we are available to answer any question from our customers! Contact us today to see how simple it is to set up LoyaltyLoop with your business (link in bio) #loyaltyloop #myloyaltyloop #customerloyalty #customersfirst #customerfeedback #smallbusiness #ribiz #rhodeisland #rhodeislandproud #customerservice #customersfirst #customerexperience #openforbusiness #reviews #googlereviews #testimonial #testimonials #reviews #fivestars #fivestarreview

11/21/2023, 3:02:22 PM

Lindsey, we are glad you consider LoyaltyLoop such a key tool for your business! We believe that LoyaltyLoop is a powerful tool and can help companies in just about any industry. Learn more about LoyaltyLoop (link in bio) #loyaltyloop #myloyaltyloop #customerloyalty #customersfirst #customerfeedback #smallbusiness #ribiz #rhodeisland #rhodeislandproud #customerservice #customersfirst #customerexperience #openforbusiness #reviews #googlereviews #testimonial #testimonials #reviews #fivestars #fivestarreview

11/15/2023, 6:06:27 PM

If you are a contractor or run a contracting business, chances are a lot of your customers come from referrals. Today, these referrals are not just in-person, they are online! So shouldn’t you be giving your business its best chance with online referrals? Discover how you can collect online reviews to make a good impression when people are searching for contractors online with our contractors review tool. Visit our website (link in bio) #loyaltyloop #myloyaltyloop #customerloyalty #customerdecisionjourney #customersfirst #customerfeedback #businesstips #biztips #smallbusiness #professionaldevelopment #growth #ribiz #rhodeisland #rhodeislandproud #customerservice #customersfirst #customerexperience

11/8/2023, 6:06:06 PM

With LoyaltyLoop you can receive email alerts to keep you up-to-date on your customer feedback process! This allows you to quickly respond to dissatisfied customers to proactively manage a negative situation. Learn more about LoyaltyLoop (link in bio) #loyaltyloop #myloyaltyloop #customerloyalty #customerdecisionjourney #customersfirst #customerfeedback #businesstips #biztips #smallbusiness #professionaldevelopment #growth #ribiz #rhodeisland #rhodeislandproud #customerservice #customersfirst #customerexperience

11/3/2023, 3:13:10 PM

Online reviews are a must in pretty much every industry these days! LoyaltyLoop can help you get more reviews and post them directly to your website. #loyaltyloop #myloyaltyloop #customerloyalty #customerdecisionjourney #customersfirst #customerfeedback #businesstips #biztips #smallbusiness #professionaldevelopment #growth #ribiz #rhodeisland #rhodeislandproud #customerservice #customersfirst #customerexperience

10/27/2023, 4:13:07 PM

Here at LoyaltyLoop, you are everything to us. We succeed when you succeed – and to us that means helping you deliver better customer experiences! Learn more about us and what we stand for on our website - link in bio. #loyaltyloop #myloyaltyloop #customerloyalty #customerdecisionjourney #customersfirst #customerfeedback #businesstips #biztips #smallbusiness #professionaldevelopment #growth #ribiz #rhodeisland #rhodeislandproud #customerservice #customersfirst #customerexperience

10/25/2023, 6:06:43 PM

Thank you, Nicky, for the five-star review! Customer experience is key to customer loyalty, so it is important to gain insight into how your customers perceive your business! #loyaltyloop #myloyaltyloop #customerloyalty #customersfirst #customerfeedback #smallbusiness #ribiz #rhodeisland #rhodeislandproud #customerservice #customersfirst #customerexperience #openforbusiness #reviews #googlereviews #testimonial #testimonials #reviews #fivestars #fivestarreview

10/18/2023, 6:06:05 PM

We are out-of-box thinkers. Creativity and natural curiosity define who we are. We like to challenge conventional thinking and push ourselves to foster better solutions for you. Schedule a demo with us today to discover the LoyaltyLoop difference! Visit our link in bio. #loyaltyloop #myloyaltyloop #customerloyalty #customerdecisionjourney #customersfirst #customerfeedback #businesstips #biztips #smallbusiness #professionaldevelopment #growth #ribiz #rhodeisland #rhodeislandproud #customerservice #customersfirst #customerexperience

10/13/2023, 4:13:04 PM

Happy customers are more inclined to refer a colleague or friend to a business with whom they enjoy working. Use the power of the survey to identify which customers are happy, and then politely ask for a referral. Learn more about the LoyaltyLoop process at our link in bio! #loyaltyloop #myloyaltyloop #customerloyalty #customerdecisionjourney #customersfirst #customerfeedback #businesstips #biztips #smallbusiness #professionaldevelopment #growth #ribiz #rhodeisland #rhodeislandproud #customerservice #customersfirst #customerexperience

10/4/2023, 6:06:20 PM